Recorded webinar

Unleash Your Product's Potential: Master Customer Insights

Are you tired of guessing what your customers truly want? Join us for our free webinar, "Walk a Mile in Your Customers' Shoes," and learn how to create products that truly resonate with your target audience.

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01 — Webinar Topics

What you will learn in the webinar

Are you tired of guessing what your customers truly want? Join us for our free webinar, "Walk a Mile in Your Customers' Shoes," and learn how to create products that truly resonate with your target audience.

As a seasoned product manager and author of The Product Manager's Survival Guide (2e, and The Product Manager's Desk Reference (3e) Steven Haines will share valuable insights on:

Understanding your customers on a deeper level

Go beyond demographics and surface-level information to uncover their true needs and motivations.

The power of empathy


 Learn how to put yourself in your customers' shoes and build products that address their pain points.

Building compelling value propositions

Craft persuasive messages that highlight the unique benefits of your products.

Leveraging customer insights for product development

Use data-driven insights to inform your product roadmap and make informed decisions.
Lesson series

Key Benefits:

  • Gain a competitive edge: Differentiate your products and services by truly understanding your customers.

  • Increase customer satisfaction: Create products that meet your customers' needs and exceed their expectations.

  • Drive business growth: Boost sales and market share by developing products that resonate with your target audience.

  • Improve product-market fit: Create products that better align with customer needs and desires, increasing their chances of success.
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02 — Invest in yourself

We provide you with valuable insights and actionable advice

Steven Haines is a leading product management expert with 20 years of experience. As the author of The Product Manager's Desk Reference (3e) and many others, and founder of Sequent Learning Networks, he helps organizations develop successful products and teams. His insights on customer-centric product development, business acumen, and leadership have inspired countless product managers worldwide. Join Steven's community to connect with other professionals and stay updated on the latest trends in product management.
03 — Testimonials

Here's what past attendees are saying

Join these satisfied attendees and invest in your career success today by signing up for our upcoming career skills webinar!
"I've been struggling to truly connect with my customers and understand their needs. This webinar was a game-changer! Steven's insights on empathy and customer journey mapping have completely transformed my approach to product development. I'm already seeing a positive impact on customer satisfaction and product adoption."

Jackson Pready, Product Manager

"As a product manager, it's easy to get caught up in the day-to-day tasks. This webinar reminded me of the importance of stepping back and really understanding my customers. Steven's practical advice on conducting customer research and building strong relationships has been invaluable. I highly recommend this webinar to any product manager looking to improve their skills."

Michael Levine, Sr. Product Manager

"I've always known that customer insights are crucial, but I wasn't sure how to effectively gather and analyze them. Steven's webinar provided me with a clear roadmap and practical tools. I'm now better equipped to uncover my customers' needs and build products that truly resonate with them. Thanks to this webinar, I feel more confident in my ability to drive product success."

Rachel Bardot, Regional Product Manager

04 — Webinar hosts

Meet your webinar host

Don't just take our word for it! Our previous attendees have transformed their businesses and created successful online courses after attending our webinar. Here's what some of them have to say:
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Tom Solace

The webinar host, John Smith, is an experienced online course creator and online entrepreneur. With many years of experience in the industry, John has helped countless individuals turn their passions into profitable careers and distills complex concepts into easily digestible information. Through this webinar, you'll have a better understanding of what it takes to succeed in your career, as well as practical tools for achieving your goals.
  • 5+ Years of experience in the online learning industry 
  • Host to over 20+ webinars and campaigns
  • An expert in leading students to succeed in their careers