0 of 5 Questions completed
Questions:
You have already completed the quiz before. Hence you can not start it again.
Quiz is loading…
You must sign in or sign up to start the quiz.
You must first complete the following:
0 of 5 Questions answered correctly
Time has elapsed
You have reached 0 of 0 point(s), (0)
Earned Point(s): 0 of 0, (0)
0 Essay(s) Pending (Possible Point(s): 0)
Assign each type of information on which you could segment each customer type – business or consumer
Consumer Segmentation
|
|
Business Segmentation
|
|
Which is the proper order of activities for uncovering customer needs?
What is a fictional character that represents an ideal customer, used to understand motivations and pain points?
Which methods are most often used to gather customer feedback?
A story that captures the feelings and emotions of a current or potential customers is called what?